Picasso Parri Escape Ball Pen

Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.

We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 7 days of delivery.

We have a 10-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@picassoparri.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@picassoparri.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@picassoparri.com.

Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.

We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 7 days of delivery.

Shipping Policy

Thank you for choosing Picassoparri! We are dedicated to delivering your order with speed and precision. Please review our shipping policy to understand how we process and deliver your purchases.

Shipping Duration:

• Orders typically ship within 1-2 business days of being placed.
• Delivery within the United States is estimated to take between 7 to 10 working days.
• International orders may require additional time for shipping, depending on the destination.

Shipping Providers:

• We partner with reputable carriers to ensure reliable and secure delivery.
• You will receive a shipping confirmation email with tracking information once your order is dispatched.

Shipping Rates:

• Shipping rates are calculated at checkout based on the weight and destination of your order.
• We may offer free shipping promotions, so keep an eye out for any ongoing offers.

Order Tracking:

• Track your order easily using the provided tracking information in your shipping confirmation email.
• If you encounter any issues with tracking, please contact our customer service team for assistance.

Delivery Address:

• Please ensure that your delivery address is accurate and complete to avoid any delays.
• We are not responsible for lost or delayed shipments due to incorrect addresses provided by the customer.